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Frequently Asked Questions

Everything you need to know about The Grafton Hotel


For the convenience of our guests, please find below a list of frequently asked questions.

If you have any other queries, please contact us directly on +353 1 255 2700 or email us at reservations@thegrafton.ie and our team will assist you.

General Hotel Information

Dublin City Hotel

Check-in is from 15:00 pm on the day of arrival. 

Check-out is any time before 12:00 pm on the day of departure.

Yes. If you decide to extend your stay and enjoy an extra few hours in The Grafton Hotel simply let the front desk team know in advance and they will be happy to assist you. There is an additional charge of €50 until 2 pm; €100 until 3 pm; €150 until 4 pm;  €200 until 5 pm and it will depend on availability on the day.

We take pride in being a family-friendly hotel. Our family rooms can cater for families of up to 6 people. With bunk beds for the little ones and a super king bed for mum and dad.

Yes, we are wheelchair friendly hotel. We have 6 wheelchair-accessible rooms with wide door frames, rails, and emergency cords available in the bathroom. All public areas of the hotel are accessible.

Yes, we are more than happy to store your luggage at reception free of charge before check-in or after check-out.

Complimentary Ultra Fast Wi-Fi is available throughout The Grafton Hotel. No password is required!

We offer 24-hour cancellation however please check the terms and conditions of your booking as some packages do vary.

Yes, we do! You can buy a Gift Voucher here.

If you have the purchase receipt, you can access your e-voucher copy by clicking the link. 

If you don't have the receipt, please get in touch with us, and we'll assist in retrieving and sending you a copy of the e-voucher. Please, include the following details if possible:

  • Order Number
  • Date of Purchase 
  • Surname of Buyer

We do not have gym facilities however we can recommend gym facilities that are only a short distance away.

Please contact a member of our reception team and they will be happy to try to locate your lost items.

No there is no swimming pool or spa at The Grafton Hotel. Please, contact front desk for recommendations on nearby pools and spas.

Adapters can be purchased at the hotel reception desk for your convenience.

Rooms and Amenites

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Yes! we have several offers available. Please check our offers our offers page for more information.


Yes, all 128 bedrooms are fully air-conditioned which also controls the heat in the cold winter months.

Yes, we offer next next-day laundry services Monday to Friday at an extra charge. Just speak with our front desk team and they will be more than happy to assist.

Yes, each room is equipped with a steaming iron and iron board.

Yes, all rooms at The Grafton Hotel have a hair dryer in addition to tea and coffee-making facilities.

Yes, all rooms are serviced daily. We have Do Not Disturb signs if you would like housekeeping to not enter your room.

No, unfortunately, we do not allow pets in the hotel, with the exception of guide dogs and service animals.

We operate a non-smoking policy throughout the entire hotel. A deep cleaning fee will be charged (€200) to guests who are found to have been smoking in the room.

Transport and Parking

Dublin, Republic of Ireland - July 14, 2011: The Dublinbikes station at St Stephen's Green in central Dublin Some owmen are renting the bikes, and checking out the pay station. Dublinbikes are a public bicycle rental system with 44 stations and 550 bikes in the centre of the city. They have been operating since 2009.

Airlink and Air coach buses run a regular shuttle from the Airport to Dublin City Centre.  Either bus will leave you a short walk away at St Stephen’s Green. For more info visit our transport page.

A taxi from Dublin Airport to The Grafton Hotel will take approximately 25 minutes.

The Grafton Hotel does not offer valet service; for additional information and reservations, please contact reception@thegrafton.ie.

There are two public car parks opposite The Grafton Hotel. Guests can avail of a discounted rate for both. For more information please visit our parking page.

Park Rite, Drury St Multi-Storey Car Park closes at 7 pm on the 24th Dec 2023 and reopens at 6 am on the 26th Dec. 

A lot of attractions are within easy walking distance, but we have the LUAS which is a 3-minute walk from the hotel that will allow you to discover all of Dublin City. For more information please visit our neighborhood page.

Yes, if you contact our front desk team on 01 255 2700 or recepetion@thegrafton.ie they will be more than happy to arrange a taxi for you.

Enterprise car rental is a 2-minute walk from The Grafton Hotel


Bartleys Bar at The Grafton Hotel

Yes, we serve a full Irish breakfast or continental breakfast in our on-site restaurant Bartley's.

Breakfast is served in Bartley’s Restaurant Monday to Friday from 7:00 am to 10:30 am. Saturday, Sunday, and Bank Holidays 8:00 am to 11 am.

Bartley’s Bar and Restaurant is open daily for food from 12:00 pm to 21:30 pm. Last orders are at 21:30 pm.

Drinks are served from 12:00pm to late.

Yes! Please note there is a €10 tray charge for room service.

Yes, we have a children’s menu available.