Frequently Asked Questions

Check-in is from 15:00 pm on the day of arrival. 

Check-out is any time before 12:00 pm on the day of departure.

Yes. If you decide to extend your stay and enjoy an extra few hours in The Grafton Hotel simply let the front desk team know in advance and they will be happy to assist you. There is an additional charge of €50 until 2 pm; €100 until 3 pm; €150 until 4 pm;  €200 until 5 pm and it will depend on availability on the day.

We take pride in being a family-friendly hotel. Our family rooms can cater for families of up to 6 people. With bunk beds for the little ones and a super king bed for mum and dad.

Yes, we are wheelchair friendly hotel. We have 6 wheelchair-accessible rooms with wide door frames, rails, and emergency cords available in the bathroom. All public areas of the hotel are accessible.

Yes, we are more than happy to store your luggage at reception free of charge before check-in or after check-out.

Complimentary Ultra Fast Wi-Fi is available throughout The Grafton Hotel. No password is required!

We offer 24-hour cancellation however please check the terms and conditions of your booking as some packages do vary.

Yes, we do! You can buy a Gift Voucher here.

If you have the purchase receipt, you can access your e-voucher copy by clicking the link. 

If you don't have the receipt, please get in touch with us, and we'll assist in retrieving and sending you a copy of the e-voucher. Please, include the following details if possible:

• Order Number
• Date of Purchase 
• Surname of Buyer

We do not have gym facilities however we can recommend gym facilities that are only a short distance away.

Please contact a member of our reception team and they will be happy to try to locate your lost items.

No there is no swimming pool or spa at The Grafton Hotel. Please, contact front desk for recommendations on nearby pools and spas.

Adapters can be purchased at the hotel reception desk for your convenience.

Yes, you do. For all guests checking in at The Grafton Hotel, we require an in-person credit card where we will take a pre-authorisation to the value of your stay along with a small supplement to cover incidentals and to allow for charging to your room during your stay. The Grafton is a cashless hotel, you can pay with pin or credit card. We do not accept cash.